At Vani Craft Studio, we ensure that your creative journey starts with a safe and seamless transaction. We partner with Razorpay, India’s leading payment gateway, to provide a highly secure and PCI-DSS compliant checkout experience for all our DIY plaster painting kits and handmade crafts.
All transactions will include a flat shipping charge of ₹70. Please ensure your cart total meets our minimum order requirement of ₹300 to proceed with the payment.
1. Supported Payment Methods
Through our secure Razorpay integration, we accept a wide variety of payment options to suit your convenience:
- UPI: Pay instantly via Google Pay, PhonePe, Paytm, BHIM, or any other UPI-enabled app.
- Credit & Debit Cards: We accept all major cards, including Visa, Mastercard, Maestro, and RuPay.
- Netbanking: Secure login-based payments from over 50+ Indian banks.
- Wallets: Pay using popular digital wallets like Mobikwik, Freecharge, and more.
2. Transaction Security & Data Privacy
Your financial security is our top priority.
- PCI-DSS Compliant: All transactions on vanicraftstudio.com are processed over an industry-standard 128-bit SSL encrypted connection via Razorpay.
- No Stored Data: Vani Craft Studio does not see, collect, or store your credit card, debit card, or bank account details. All sensitive information is handled directly by the secure servers of our payment partner.
3. Transparent Pricing
- All prices for our DIY painting kits are listed in Indian Rupees (INR).
- The total amount shown at checkout is inclusive of all applicable taxes.
- There are no hidden processing fees or convenience charges applied by Vani Craft Studio.
4. Payment Failures & Resolving Issues
If a transaction fails but money is debited from your account:
- Automatic Refunds: In most cases, the banking system will automatically refund the amount to your original source within 5–7 business days.
- Assistance: If you do not see a refund or an order confirmation, please contact us at vanicraftstudio@gmail.com with your Transaction ID. We will coordinate with Razorpay to resolve the issue immediately.
5. Order Confirmation
An order is considered “Confirmed” only after we receive a “Success” notification from the payment gateway. You will receive an automated confirmation email and WhatsApp message as soon as your payment is verified.
6. Contact Information
For any payment-related queries, please reach out to us:
- Business Name: Vani Craft Studio
- Phone/WhatsApp: +91 63605 90436
- Email: vanicraftstudio@gmail.com
- Registered Address: #123, 6th Cross Rd, Varsova Layout, Kaggadasapura, Bengaluru, Karnataka 560093.
